Terms and Conditions

Grandslam 2018 Steps and Simple Minds and Pretenders Concert in Castle Park FAQs

This is a standing only event.
Starting and finishing times are subject to change up to the event date – we will update you of changes.
LHG Live Ltd reserves the right to alter the show content at short notice. In the event of this happening, no refunds will be issued or exchanges offered.
This event may be filmed and/or photographed. Attendance at our events affirms your consent to be used as a member of the event audience.
No professional cameras, video cameras or audio recording devices
No food or drink – there will be various food outlets available.
Any form of chair including deckchairs, camping chairs, folding chairs, gazebos, picnic blankets and tents are prohibited.
No illegal substances can be brought into the site – anyone caught with illegal substance(s) will have their ticket made invalid and be reported to the relevant authorities, no refunds will be given.
Please follow the instructions of the venue and event staff. Guests that cause a disturbance to others, or fail to follow the instructions of the event staff may be forcibly removed from the event without refund.
Guests are responsible for the security of all of personal belongings.
The event venue operators, organisers, promoters, and artists cannot be held responsible for lost, stolen or damaged property, nor accidents resulting in injury occurring anywhere in, or outside, the venue during the event regardless of fault or reason, unless through the gross negligence of the offending party.
Children aged 16 and under must be accompanied by an adult at all times.
No umbrellas permitted.
No dogs are permitted, except assistance dogs.
No gazebos or tents.
Tickets – Exchanges and Refunds
We can’t offer any exchanges or refunds. Please note: before buying tickets it’s really important to double check all the event details and make sure you’re 100% happy before going ahead.
By purchasing a ticket you, and all persons accompanying you agree to the aforementioned terms and conditions.
LHG Live hold the right to change these terms and conditions at any given time, you will be notified of any changes.

Colchester Castle Wedding Showcase Ceremony Prize Draw
  1. The closing date for the prize will be 1st October 2017.
  2. Only one ceremony is to be redeemed.
  3. All prizes are subject to availability, and restrictions apply. Prize draw may only be redeemed for a wedding ceremony taking place between October-April on Monday-Thursday only. Excluding Bank Holidays and Public Holidays.
  4. The Colchester Events Company reserves the right to replace the prize with an alternative of equal or higher value if necessary at the promoters’ discretion.
  5. Prize draws and competitions are only open to UK residents aged 18 years or over.
  6. The prize draw is not open to employees of Colchester Borough Council, their agents or related third parties who are directly connected with The Colchester Events Company.
  7. Winner(s) will be selected on the event date by an independent judge. The judge’s decision is final and no correspondence will be entered into.
  8. Winner(s) will be notified on the evening of the prize draw and confirmation will be followed in writing. Following such notification, the winner will be required to send the Promoter full details of their postal address to which the Prize will be delivered (if applicable).
  9. If the Promoter cannot: (i) contact the winner (via the details provided at the date of entry) within a reasonable period of time (to be established at the Promoter’s sole discretion); or (ii) the winner does not return details of its postal address to the Promoter within 14 days of notification that they have won the Prize, the Promoter reserves the right to re-draw a winner of the Promotion and thereafter until a winner on these terms is found.
  10. The booking and cost of the Registrar will be covered by the Prize Winner.
  11. The wedding ceremony will be valid for a period of 12 months from 1st January 2018.

By entering any of The Colchester Events Company prize draws and competitions you agree to having your name, details and photo published online or in a future issue of The Colchester Events Company prize draws and competitions.

Unless otherwise stated, the promoter is The Colchester Events Company, Rowan House, Sheepen Road, Colchester, CO3 3WG

Doomsday Prize Draw
  1. The closing date for the prize will be 20 October 2017 at 3pm.
  2. Only two adult tickets are to be redeemed.
  3. All prizes are subject to availability, and restrictions apply. Prize draw may be redeemed for any day between 20-31 October 2017 but will exclude The Verdict.
  4. The Colchester Events Company reserves the right to replace the prize with an alternative of equal or higher value if necessary at the promoters’ discretion.
  5. Prize draws and competitions are only open to UK residents aged 18 years or over.
  6. The prize draw is not open to employees of Colchester Borough Council, their agents or related third parties who are directly connected with The Colchester Events Company.
  7. Winner(s) will be selected by 3pm on 20 October 2017 by an independent judge. The judge’s decision is final and no correspondence will be entered into.
  8. Winner(s) will be notified on the evening of the prize draw and confirmation will be followed in writing. Following such notification, the winner will be required to send the Promoter full details of their postal address to which the Prize will be delivered (if applicable).
  9. If the Promoter cannot: (i) contact the winner (via the details provided at the date of entry) within a reasonable period of time (to be established at the Promoter’s sole discretion); or (ii) the winner does not return details of its postal address to the Promoter within 14 days of notification that they have won the Prize, the Promoter reserves the right to re-draw a winner of the Promotion and thereafter until a winner on these terms is found.
  10. The travel expenses, food and drink and any additional attractions will be covered by the Prize Winner.
  11. The prize will only be valid until 31 October 2017.

By entering any of The Colchester Events Company prize draws and competitions you agree to having your name, details and photo published online or in a future issue of The Colchester Events Company prize draws and competitions.

Unless otherwise stated, the promoter is The Colchester Events Company, Rowan House, Sheepen Road, Colchester, CO3 3WG